Best Internet Service Providers in Charlotte: The Best ISPs Compared (2023)

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There are many service providers in Charlotte, North Carolina that offer everything from DSL to cable broadband to high-speed fiber optic service. How do you know which one is best for you?

Best Internet Service Providers in Charlotte: The Best ISPs Compared (1)

Author Cynthia Bowman, writer

exist publishes an annual report100 Best Places to Live in America, the Charlotte community ranked fifth. Charlotte, North Carolina, has old-world Southern charm with the vibrancy of a bustling cosmopolitan city. Additionally, Charlotte, NC has several notable ISPs.

If you're a Charlotte resident (or soon-to-be), one of the first services you'll likely look for is internet service. There are many service providers offering everything from DSL to cable broadband to high-speed fiber service - how do you know which one is best for you?

Our overview of Charlotte internet service providers can help you research and compare your options.


Google Fiber



defining feature

the best package

best feature

Charlotte has the most coverage

The best price

Connection type





Download speed (Mbps)

100 Mbps

300 Mbps

1000 Mbps

1000 Mbps

200 Mbps

100 Mbps

Prices start from

50 US dollarsper month

70 dollarsper month

49.99 dollarsper month

37 dollarsper month

length of the contract

12 months

not just any

not just any

not just any

data cap

1TB or unlimited

not just any

not just any

not just any

AT&T is a great option if you want to combine your home phone, internet and TV bills into one bill. The provider offers a small selection of affordable packages that suit your needs.

Take a closer look at what AT&T has to offer in Charlotte, NC:

  • price:Internet prices start at $50 per month for download speeds of 100 or 300 Mbps. The fastest plan starts at $70 per month.
  • Speed ​​and data:AT&T Fiber offers three speeds in Charlotte. Choose between 100 or 300 Mbps, with data limits up to 1 TB. Or upgrade to the highest plan with a download speed of 1000 Mbps and no data limit.
  • Plans/packages:AT&T offers free installation when you sign up for a plan. AT&T will provide free installation, saving you $99. The Internet and U-verse TV package includes fiber optic Internet and 180 U-verse TV channels for $79.99 per month with no data limits for Internet usage. Add digital home phone service to the package for just $99.98 per month.
  • Contract options:AT&T requires a 12-month service contract for Internet or bundled services they provide.

Google's foray into online services ranked it as the provider with the most (and best) features in our review. Google Fiber is currently only available in 18 cities, but that number will continue to grow. When you sign up for Google Fiber High Speed ​​Internet, you also get free installation and 1 TB of free cloud storage.

Features of Google Fiber:

  • price:Google Fiber in Charlotte costs $70 per month and offers speeds of up to 1,000 Mbps.
  • Speed ​​and data:Most data providers only advertise their download speeds, which are much higher than their upload speeds. Google Fiber is unique because it claims download and upload speeds of 1000 Mbps, uploading photos and files as fast as downloading video games or movies. With lightning-fast download and upload speeds, Google Fiber doesn't throttle speeds or data.
  • Plans/packages:You can add fiber optic phones for an additional $10 per month.
  • Contract options:Google Fiber requires no contracts or commitments.

Spectrum Internet service is available to all Charlotte residents. This internet service provider won our award for the highest coverage because100%of homes in Charlotte is eligible for Spectrum Internet.

Features of the spectrum:

  • price:Spectrum offers speeds of 200 Mbps49.99 dollarsOffered monthly to Charlotte area residents. Internet service plans also include free access to Spectrum hotspots across the country. When you're on the go, you can connect any device to an available hotspot and save on mobile data.
  • Speed ​​and data:Spectrum Internet speeds up to 200 Mbps are available for Charlotte residents.
  • Plans/packages:With Internet service, you can add Spectrum TV to stream your favorite live channels. You can use your TV subscription anytime, anywhere with the Spectrum TV app.
  • Contract options:Spectrum does not require you to sign a contract. Online rates are guaranteed for the first 12 months of service, but you can cancel at any time.

Choosing an Internet service provider based on price alone often comes with drawbacks — slower speeds or limited monthly data usage. Windstream tops our best value list because it has one of the lowest prices for high-speed internet and doesn't have many of the pesky restrictions you'd expect when choosing a budget provider.

Merry features:

  • price:Windstream offers internet service to all Charlotte residents starting at $37 per month for the first year and $45 per month thereafter.
  • Speed ​​and data:Windstream advertises its speed as 100Mbps, but average streaming speeds for projects range from 73 to 125Mbps. There are no data caps or overage fees, so you don't have to worry about it affecting your online streaming habits.
  • Plans/packages:For additional savings, you can collectDIRECTV and phone servicewith your internet. Home phone service includes unlimited calls nationwide.
  • Contract options:Windstream does not require you to sign a long-term contract, and you can cancel the service at any time.

How to find the best internet service provider in Charlotte?

We analyzed more than a dozen companies to find the best internet service provider in Charlotte. Some of the key features we look for are:

Coverage:Internet service providers that offer extensive coverage throughout Charlotte are on our list of the best Internet service providers. If you move, you can transfer your service, which is an advantage of signing up with a provider with more coverage.

value:We've weighed the prices and features of all the available Internet service providers in Charlotte to determine which one offers the best value to our readers. Some of the features we looked at include speed, plans, contract duration and data caps.

customer satisfaction:Satisfaction points fromAmerican Customer Satisfaction Index(ACSI) iJ.D. Ballwas also considered. Since most ISPs have mediocre customer satisfaction scores, we examined industry averages to better understand which ISPs handle customer service issues best.

What is Google Fiber?

Google Fiber is Google's new high-speed Internet service. It's only available in select cities, including Charlotte, North Carolina.

Plans start at $50 per month for speeds from 100 to 1000 Mbps.

How fast is the internet in Charlotte?

Depending on the conditions around Charlotte, North Carolina, you will be able to achieve speeds of up to 1000 Mbps.

Is fiber optic internet faster than cable broadband?

Yes, fiber optic internet is faster than cable broadband. Fiber optic internet travels directly to your home via optical fibers that carry light.

Broadband is delivered via coaxial cable and is shared with other users in the neighborhood, which can slow down your speed when multiple users are online at the same time.

What is a data cap?

The larger movie or music files you stream, or the more photos or videos you upload or download, the more data or bandwidth you'll use. Many internet service providers limit the amount of data per month.

If you reach the limit, your internet service provider may turn off your internet or slow down your speed.

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